Job description
To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.
Identify target areas for prospective business
Pre-screen customer segments as per the organization norms
Ensure the number of log in along with disbursement
Sanction ratio target achievement
Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
Execute sales promotion activities to build customer interest in the TCFSL brand
Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
Ensure vendor empanelment and develop relationships with new vendors.
Develop strong distribution channels
Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
Ensure compliance to all Audit / RBI regulations.
Exp (in yrs) :- 0-3 yrs
Qualification :- Graduate in any discipline
Qualification :- Graduate in any discipline
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.Role:
Customer ServiceIndustry Type:
Financial ServicesDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Customer Success, Service & Operations – Other
EducationUG:
Any GraduatePG:
Any Postgraduate
Key Skills
TrainingLoansRetailComplianceCustomer satisfactionVendorCustomer Service ExecutiveSales promotionAuditing
About company
Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Core Investment Company and offers through itself and its subsidiaries fund and fee-based financial services to its customers, under the Tata Capital brand. As a trusted and customer-centric, one-stop financial services provider, Tata Capital caters to the diverse needs of retail, corporate and institutional customers, across various areas of business namely the Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans and distribution and marketing of Tata Cards. Tata Capital has over 500+ branches spanning all critical markets in India.